The rise of new media has been both the hare and the tortoise. Access to information, online networks, user-generated content and the wisdom of crowds have been part of the BA (Hons) Learning Through Technology/LTR degree since 2003, but in every cohort of students there are leaps in learning. It does not seem to be related to age - younger students are as likely to find the use of online tools a surprise as more mature students; there are also experts of all ages.

As the study of Technology in the Work Setting begins, it is again remarkable that the Real World experience remains a battle for acceptance of fast, efficient and effective online communications.